The Astraea Promise
At Astraea, we design jewellery to be worn every day, through real life.
From workouts to workdays to weekends, our pieces are made to move with you.
That’s why every piece is backed by our Life-Proof Promise.
1. Life-Proof Guarantee
Our jewellery is designed for everyday wear - without the usual worries of fading, tarnishing, or damage.
Every Astraea piece is:
- Waterproof
- Sweat-proof
- Tarnish-resistant
- Made for daily wear
You can wear your jewellery in the shower, at the gym, and on the go with confidence.
2. 12-month Quality Warranty
Every Astraea piece is covered by a 12-month warranty from the date of purchase.
This covers:
- Manufacturing defects
- Faulty clasps
- Structural issues
- Material faults
If a fault occurs under normal wear, we will:
- Replace the item, or
- Provide store credit
- quickly and with no hassle.
3. Colour & Tarnish Assurance
Our jewellery is designed to maintain its colour and finish over time.
If your piece experiences abnormal tarnishing or discolouration due to a manufacturing issue, we will replace it.
Our goal is simple:
Jewellery you can wear daily without the usual concerns of fading.
4. 14-Day Returns
We want you to love your Astraea jewellery.
If you change your mind, you can return your item within 14 days of delivery, provided that:
- The jewellery is unworn
- It is returned in its original packaging
Refunds are processed once the item has been received and inspected.
5. Real Customer Proof
We believe trust comes from transparency.
Across our website, you’ll find:
- Verified customer reviews
- Real customer photos
- Jewellery worn in everyday situations
Because the best proof of our jewellery is seeing it worn in real life.
6. Materials & Durability
Astraea jewellery is made from high-quality stainless steel, finished with durable coatings designed to resist:
- Tarnishing
- Discolouration
- Everyday wear
This allows our pieces to remain long-lasting staples in your jewellery collection.
7. Customer Support
If something doesn’t feel right, we’re here to help.
Simply contact us with:
- Your order number
- Photos of the issue
Our team will review your request and resolve it as quickly as possible.