The Astraea Promise

At Astraea, we design jewellery to be worn every day, through real life.

From workouts to workdays to weekends, our pieces are made to move with you.

That’s why every piece is backed by our Life-Proof Promise.

1. Life-Proof Guarantee

Our jewellery is designed for everyday wear - without the usual worries of fading, tarnishing, or damage.

Every Astraea piece is:

  • Waterproof
  • Sweat-proof
  • Tarnish-resistant
  • Made for daily wear

You can wear your jewellery in the shower, at the gym, and on the go with confidence.

2. 12-month Quality Warranty 

Every Astraea piece is covered by a 12-month warranty from the date of purchase.

This covers:

  • Manufacturing defects
  • Faulty clasps
  • Structural issues
  • Material faults

If a fault occurs under normal wear, we will:

  • Replace the item, or
  • Provide store credit

- quickly and with no hassle. 

3. Colour & Tarnish Assurance 

Our jewellery is designed to maintain its colour and finish over time.

If your piece experiences abnormal tarnishing or discolouration due to a manufacturing issue, we will replace it.

Our goal is simple:

Jewellery you can wear daily without the usual concerns of fading.

4. 14-Day Returns 

We want you to love your Astraea jewellery.

If you change your mind, you can return your item within 14 days of delivery, provided that:

  • The jewellery is unworn
  • It is returned in its original packaging

Refunds are processed once the item has been received and inspected.

5. Real Customer Proof 

We believe trust comes from transparency.

Across our website, you’ll find:

  • Verified customer reviews
  • Real customer photos
  • Jewellery worn in everyday situations

Because the best proof of our jewellery is seeing it worn in real life.

6. Materials & Durability

Astraea jewellery is made from high-quality stainless steel, finished with durable coatings designed to resist:

  • Tarnishing
  • Discolouration
  • Everyday wear

This allows our pieces to remain long-lasting staples in your jewellery collection.

7. Customer Support

If something doesn’t feel right, we’re here to help.

Simply contact us with:

  • Your order number
  • Photos of the issue

Our team will review your request and resolve it as quickly as possible.